Non-emergency consultation
Discuss everyday health concerns with a doctor through text chat and short voice messages.
Start your consultationA simpler way to begin your care
Talk to a doctor. Take the next step in your care.
Share your concerns, provide your HMO details and continue your consultation through text and voice messages.
Support for your consultation
Manual HMO review
Our team reviews the HMO provider and member information you submit. Entering an ID does not itself confirm coverage.
Medication recommendations
Where appropriate, your doctor records recommendations for review by the medicine team. Fulfilment depends on approval and availability.
Connect with a doctor
Start with your details and HMO information. When a doctor accepts your consultation, continue the conversation through text and short voice messages.
Chat with a doctorFrom your first question to a care plan
- 01.
Tell us about yourself
Complete your details and describe what you would like to discuss with a doctor.
- 02.
Share your HMO details
Provide your HMO service provider and member ID. Our staff review your cover manually.
- 03.
Join your consultation
Keep your reference safe and use it to return to your waiting room and chat.
- 04.
Discuss your next steps
Your doctor can record advice, follow-up and medication recommendations where appropriate.
Before you begin
What HMO information do I need?
Have your HMO service provider name and member ID ready. Our staff review these details manually.
How do I return to my consultation?
Keep your consultation reference safe. Use the waiting room to resume your consultation on this or another device.
Is this suitable for an emergency?
This service is for non-emergency consultations. If you need urgent help, seek in-person emergency care.
Data protection
& patient confidentiality
Your privacy matters
Your consultation details are used to provide and coordinate your care. Ask your care provider for its privacy information.
About the Nigeria Data Protection Commission (NDPC) (opens in a new tab)